《Service Agreement》

Thank you for choosing the WGCLOUD monitoring system!

WGCLOUD is a server visual operation and maintenance management software provided to users. Before starting to use WGCLOUD, you should ensure that you have read, fully understood, and accepted all the contents of the WGCLOUD Service Agreement. Once you install and use WGCLOUD, it means that you agree to comply with all the provisions of this agreement, which will take effect immediately for you.

WGCLOUD may change or supplement the agreement at any time. Once there is a change in the agreement, we will make it available on the WGCLOUD official website in advance( http://www.wgstart.com )Make a public announcement and update it to WGCLOUD on the effective date. Please read the agreement carefully before it takes effect. If you continue to use WGCLOUD after the effective date of the agreement change, it means that you agree to the changed agreement; If you do not accept the revised agreement content, please terminate the use of WGCLOUD in a timely manner. WGCLOUD shall not be liable for any disputes or losses arising from your failure to timely review the agreement change notice or submit relevant applications.

1、 WGCLOUD Usage Agreement

Regarding Authorization

(1)WGCLOUD authorization is charged based on the number of hosts.

(2)WGCLOUD has the right to follow the official website( http://www.wgstart.com/ )The published authorization pricing scheme charges fees. WGCLOUD has the right to formulate and adjust tariffs, and will notify on its official website before any tariff adjustments are made. The specific tariff is based on the amount displayed on the order when you purchased the authorization.

Authorized purchase, validity period, and replacement

(1)When using WGCLOUD, you can purchase the corresponding authorization on the official website according to your needs. The specific price is subject to the price displayed in the order. WGCLOUD's charging policy may change at any time. In case of price reduction or promotion, WGCLOUD will not refund.

(2)WGCLOUD does not recognize trading activities generated through online and offline exchanges outside of the WGCLOUD payment platform. Products and services obtained through trading activities outside of the WGCLOUD payment platform will be deemed as originating from sources that do not comply with our rules.

(3)The authorization period of WGCLOUD is based on the validity period of the authorization period you purchased.

(4)Replacing authorization "refers to the operation where you wish to transfer an authorization that has already been used on one server to another server for use. This operation is completed by yourself. After successfully replacing the authorization, the original server's authorization will become invalid.

Installation, update, and uninstallation of WGCLOUD

(1)Download and installation must follow the official website( http://www.wgstart.com/ )WGCLOUD is not responsible for any issues arising from installation through other means provided.

(2)You have downloaded and installed WGCLOUD, and will receive the WGCLOUD free version usage license granted by WGCLOUD. This authorization is used to verify whether your server is a legitimate user of WGCLOUD.

(3)WGCLOUD includes some core features that are free of charge. The core functions refer to those necessary for the normal use of WGCLOUD, which are installed together with WGCLOUD and cannot be independently managed. They are updated with the panel and can be used without payment. The core features cannot be uninstalled, as they are pre installed for better use of WGCLOUD, and other applications may also rely on these features.

(4)When there is a new version of WGCLOUD, update information will be prompted on the official website and panel, and WGCLOUD will announce the update details. You can update to the new version as needed. You need to update to the new version as soon as possible. If you do not update to the new version for a long time, WGCLOUD is not responsible for any problems caused by use.

(5)If you no longer need to use WGCLOUD, you can uninstall it yourself. If you have purchased authorization, the fees already paid will not be refunded. No additional fees will be incurred after uninstallation. If you continue to use WGCLOUD in the future, you can reinstall it.

(6)Uninstalling WGCLOUD will delete WGCLOUD and related configurations. In most cases, uninstalling WGCLOUD will not have a destructive impact on your server. WGCLOUD cannot guarantee that uninstallation will have no impact on the server, and the risks caused by uninstalling WGCLOUD are borne by yourself.

Software Store

The software store provides all applications available for WGCLOUD, including free and paid applications. You can install applications from the software store, while paid applications require a paid purchase authorization to use.

Installation and uninstallation of applications

(1)Except for core functional applications, all other applications can be installed through the software store;

(2)When the corresponding authorization expires, you will not be able to use the authorized applications, and some applications' processes may not run properly. This restriction will be restored to normal after you renew or bind a new valid authorization voucher;

(3)The application has been updated, and the system will prompt you in the software store. You can ignore the update. We suggest that you update to the latest version to avoid any issues with usage and maintenance;

(4)WGCLOUD can only recognize and manage the environments and panels already available in the software store. If certain applications are not installed through WGCLOUD's software store, WGCLOUD's software store cannot manage these applications.

2、 Your rights and obligations

You have the right to enjoy the services provided by WGCLOUD and have the right to receive relevant technical support when accepting the services provided by WGCLOUD.

You have the right to terminate the use of WGCLOUD at any time, but the payment made cannot be refunded.

You guarantee that you will not use technology or other means to damage or disrupt the websites and services of WGCLOUD and other WGCLOUD clients.

You should respect the intellectual property and other legal rights of WGCLOUD and other third parties. WGCLOUD reserves the right to terminate the provision of services to you, not refund the account balance, and pursue legal responsibility if you infringe upon WGCLOUD's legitimate rights and interests.

You guarantee that when using WGCLOUD, you will comply with national and local laws and regulations, industry practices, and social public ethics, and will not use the services provided by WGCLOUD to store, publish, or disseminate the following information and content:

Any content (information) that violates national laws, regulations, and policies;

Political propaganda or news information that violates national regulations; Information involving state secrets or security;

Information that violates national ethnic and religious policies; Information that hinders the security of Internet operation;

Information or content that infringes upon the legitimate rights and interests of others or is detrimental to social order, public security, and public morality.

You also promise not to provide any convenience for others to publish information content that does not comply with national regulations or the provisions of this agreement, including but not limited to setting URLs, BANNER links, etc.

You acknowledge that WGCLOUD has the right to terminate the WGCLOUD authorization provided to you and not refund any amount in the event of your violation of the above agreement. You shall compensate WGCLOUD for any losses caused by your aforementioned actions.

3、 WGCLOUD Rights and Obligations

WGCLOUD should provide you with corresponding WGCLOUD services based on the services you choose and the payment situation.

WGCLOUD is installed on your server, and we will not steal user data or leave any backdoors. Apart from necessary authorization checks, we will only count the number of times the application is used to improve the product, and we will not disclose or use the collected data for other commercial purposes.

When WGCLOUD encounters problems, WGCLOUD is responsible for fixing WGCLOUD itself. If any loss is caused to you, the maximum compensation amount shall not exceed the cost of purchasing WGCLOUD.

For any other expenses incurred by you using WGCLOUD, such as server fees, bandwidth and data fees, you will be responsible for them and WGCLOUD will not be responsible for payment.

WGCLOUD promises to take external confidentiality measures for your information, not disclose your information to third parties, and not authorize third parties to use your information, unless:

(1) According to the provisions of laws and regulations, it should be provided;

(2) Administrative and judicial authorities require WGCLOUD to provide;

(3) You agree to WGCLOUD providing to third parties;

(4) Submitted by WGCLOUD to resolve reported incidents and file lawsuits;

(5) WGCLOUD must submit necessary and reasonable actions to prevent serious illegal or suspected criminal behavior from occurring.

(6) WGCLOUD has the right to use your data and information for operational purposes such as sending notification emails, text messages, etc.

(7) WGCLOUD has the right to review you and decide whether to accept you as a WGCLOUD user.

(8) WGCLOUD reserves the right to terminate the provision of services to you in the event that you violate national or local laws and regulations or violate this agreement.

4、 Protection of Privacy and Other Personal Information

Once you agree to this agreement or use this service, you agree to WGCLOUD using and disclosing your personal information in accordance with the following agreement.

Username and password

When you register as a WGCLOUD user, we will ask you to set a phone number and password to identify your identity. You can only use this account with the password you have set. If you leak the password, you may lose your personal identification information and may face legal consequences that are detrimental to you. When the account and password are potentially or practically in danger for any reason, you should immediately contact WGCLOUD. WGCLOUD is not responsible for this until WGCLOUD takes action.

Registration Information

When registering an account, you should provide WGCLOUD with your real email address and your personal phone number. To provide targeted services to you, you understand and agree that WGCLOUD will notify you of this information through your email address or phone number.

External links

This website contains links to other websites, but WGCLOUD is not responsible for the privacy protection measures of other websites. WGCLOUD may add partner or shared brand websites at any time as needed.

security

WGCLOUD only provides corresponding security measures based on existing technology to prevent the information held by WGCLOUD from being lost, abused, or forged. These security measures include backing up data and encrypting user passwords. Despite these security measures, WGCLOUD does not guarantee absolute security of this information.

5、 System interruption or malfunction

WGCLOUD shall not be liable for damages if the system is unable to operate normally due to the following conditions, which prevent you from using various services, including but not limited to:

WGCLOUD announced on this website during the system shutdown maintenance period.

Telecommunications equipment malfunctions and cannot transmit data.

Due to force majeure, including but not limited to typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., the WGCLOUD system is unable to perform business due to obstacles.

Service interruption or delay caused by hacker attacks, technical adjustments or malfunctions in the telecommunications department, website upgrades, banking issues, and other reasons.

6、 Protection of trademarks and intellectual property rights

All content on the WGCLOUD official website and applications, including but not limited to works, images, files, information, data, architecture, and page design, is legally owned by WGCLOUD with intellectual property rights, including but not limited to trademarks, patents, copyrights, trade secrets, etc.

Respecting intellectual property rights is your obligation, and if you violate it, you should bear the liability for damages.

Please confirm once again that you have fully read and understood the above registration agreement and accept all the constraints of the above agreement.